How to cancel
To be confirmed: cancellation method
When cancellation takes effect
To be confirmed: cancellation effective date
Access and saved data after cancellation
To be confirmed: post-cancellation access and data policy
Unused usage
To be confirmed: whether unused usage rolls over or expires
Refund eligibility
To be confirmed: refund eligibility
Request window
To be confirmed: refund request window
How to request a refund
Email To be confirmed: billing support email with your account email and payment reference. Never send your password, OTP, or complete card details.
Duplicate charges, payment errors and access failures
Contact billing support with your payment reference and we will investigate. To be confirmed: how these cases are resolved
Review time
To be confirmed: refund review timeline
Time for refunds to arrive
To be confirmed: refund credit timeline to original payment method